Privacy Policy

Welcome to Mazaplay – India’s trusted platform for online sports betting, live casino games, and Matka. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our services via our website or mobile application.

By using Mazaplay, you consent to the practices outlined in this policy. Please read this document carefully to understand your rights and responsibilities.

1. Information We Collect

We collect the following types of personal and non-personal information to provide and improve our services:

Personal Information

Full Name
Date of Birth
Email Address
Phone Number
Username & Password
Government-issued ID (for KYC and verification)
Payment Details (e.g., UPI ID, bank account, or wallet info)

Technical & Usage Information

IP address
Device type and browser
Location data (as permitted by device settings)
Activity logs and interactions within the platform
Cookies and tracking data (see section 6)

2. How We Use Your Information

Your information is used to:

Create and manage your Mazaplay account
Facilitate deposits, withdrawals, and transactions
Offer a personalized and secure gaming experience
Prevent fraud, identity theft, and unauthorized access
Comply with legal and regulatory requirements
Send account notifications, promotions, and offers
Provide customer support through chat, WhatsApp, or email

3. Sharing & Disclosure

We do not sell or rent your personal information. However, we may share data with:

Payment processors to handle secure transactions
Identity verification providers during KYC processes
Regulatory or legal authorities if required by law
Marketing partners (with your consent)
Technical service providers to maintain and improve our platform

All third parties are contractually obligated to protect your data in accordance with this policy.

4. Your Privacy Rights

As a Mazaplay user, you have the right to:

Access the data we hold about you
Update or correct inaccurate personal information
Request deletion of your account and data (subject to legal limits)
Restrict processing or withdraw consent where applicable

To exercise any of these rights, please contact us at privacy@mazaplay.com.

5. Data Security

Mazaplay is committed to protecting your data with robust security measures:

SSL encryption for all transactions
AES-256 encryption for stored data
Two-Factor Authentication (2FA) for account access
Regular audits and threat monitoring systems
KYC verification to eliminate fraud and fake accounts

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Keep you logged in
Analyze user behavior and site performance
Deliver relevant promotions and content

You can control cookie preferences through your browser settings. Disabling cookies may affect platform functionality.

7. Third-Party Links

Mazaplay may contain links to third-party websites or services. We are not responsible for their content or privacy practices. Please review their privacy policies before submitting any personal data.

8. Age Restriction & Responsible Use

Mazaplay is strictly for users 18 years and above. We perform age verification during registration and may suspend accounts found in violation of this policy.

We also encourage responsible gaming and provide tools such as:

Self-exclusion
Deposit limits
Session time reminders

9. Data Retention

We retain your personal data only as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes and enforce agreements

Upon account closure, certain data may be retained as required by law (e.g., anti-money laundering regulations).

10. Changes to This Privacy Policy

Mazaplay may update this policy occasionally to reflect platform enhancements or legal changes. We will notify users via email or app alerts. Continued use of our services constitutes your agreement to the updated terms.

11. Contact Us

If you have questions, feedback, or concerns regarding this Privacy Policy, contact us at:

Email: info@mazaplay.net.in
Live Chat & WhatsApp Support: Available 24/7 on the Mazaplay platform
Website: www.mazaplay.net.in

Mazaplay – Play Safe. Play Smart. Play Your Way.
Your trust is our highest priority.